Multiple Identities

A single agent can manage multiple inboxes by configuring multiple MCP server connections — one per identity.

Configuration

Each identity gets its own named MCP server:

{
  "mcpServers": {
    "loomal-sales": {
      "url": "https://api.loomal.ai/mcp",
      "headers": {
        "LOOMAL_API_KEY": "mgent-sales-api-key"
      }
    },
    "loomal-support": {
      "url": "https://api.loomal.ai/mcp",
      "headers": {
        "LOOMAL_API_KEY": "mgent-support-api-key"
      }
    }
  }
}

How It Works

Each MCP server instance exposes the same mail.* tools, but namespaced by the server name:

The agent sees all tools and can use the right one based on context.

Agent Behavior

When the agent needs to send from sales:

Agent uses mailgent-sales:mail.send → sends from sales-a8k2m@mailgent.dev

When the agent needs to check support inbox:

Agent uses mailgent-support:mail.list_messages → reads support-f3x9w@mailgent.dev

Security

Each identity is fully isolated:

• loomal-sales API key cannot read loomal-support messages
• Each key has its own scopes — sales might have mail:send + mail:read, while support might only have mail:read
• Usage is tracked per identity

When to Use Multiple Identities